Working to Achieve the Quadruple Aim - Kaiser Permanente 2020 National Quality Conference

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Nancy Gin, MD; Patrick Courneya, MD

E-pub: 03/13/2020

https://doi.org/10.7812/TPP/20.046

Kaiser Permanente 2020 National Quality Conference

Abstract

Quality improvement activities are essential to achieving the Institute for Healthcare Improvement’s Quadruple Aim of improving the health of our patients and members, enhancing members’ care experiences, reducing costs, and attaining joy and meaning for our physicians and care teams in the workplace. These activities are also essential in creating a learning health care system.

For more than a decade, the Kaiser Permanente National Quality Conference has been our premier national forum on quality. The conference brings together diverse stakeholders—from physicians and frontline staff to senior executive leaders, patients, and strategic partners—to connect, collaborate, accelerate learning, and spread the work of our colleagues to achieve the Quadruple Aim. The leading-edge work presented each year reflects the interdisciplinary contributions and breadth and depth of work necessary to deliver on the mission of Kaiser Permanente to bring quality, cutting-edge, and person-centered health care to its patients.

This is the fourth year we have partnered with The Permanente Journal to share learnings from the conference with those who are unable to attend and with the broader, international journal readership. Through the more than 40 abstracts chosen from more than 120 submissions on the basis of scientific rigor, interest, and opportunity for spread, we demonstrate the important work being done in quality (safe, timely, effective, efficient, equitable, and person centered); affordability; joy in the workplace; and tools (evaluation, analytics, and informatics). Publishing quality improvement activities has considerable value, encourages precise adherence, and helps facilitate greater willingness to share improvement opportunities. We hope the readers of The Permanente Journal find this work thought provoking and a source of continued learning. 

¹ The Permanente Federation, Oakland, CA

² Kaiser Foundation Health Plan and Hospitals, Oakland, CA

Nancy Gin, MD (nancy.e.gin@kp.org)

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