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Working to Achieve the Quadruple Aim - Kaiser Permanente 2020 National Quality ConferenceNancy Gin, MD; Patrick Courneya, MD E-pub: 03/13/2020https://doi.org/10.7812/TPP/20.046Kaiser Permanente 2020 National Quality ConferenceAbstractQuality improvement activities are essential to achieving the Institute for Healthcare Improvement’s Quadruple Aim of improving the health of our patients and members, enhancing members’ care experiences, reducing costs, and attaining joy and meaning for our physicians and care teams in the workplace. These activities are also essential in creating a learning health care system. For more than a decade, the Kaiser Permanente National Quality Conference has been our premier national forum on quality. The conference brings together diverse stakeholders—from physicians and frontline staff to senior executive leaders, patients, and strategic partners—to connect, collaborate, accelerate learning, and spread the work of our colleagues to achieve the Quadruple Aim. The leading-edge work presented each year reflects the interdisciplinary contributions and breadth and depth of work necessary to deliver on the mission of Kaiser Permanente to bring quality, cutting-edge, and person-centered health care to its patients. This is the fourth year we have partnered with The Permanente Journal to share learnings from the conference with those who are unable to attend and with the broader, international journal readership. Through the more than 40 abstracts chosen from more than 120 submissions on the basis of scientific rigor, interest, and opportunity for spread, we demonstrate the important work being done in quality (safe, timely, effective, efficient, equitable, and person centered); affordability; joy in the workplace; and tools (evaluation, analytics, and informatics). Publishing quality improvement activities has considerable value, encourages precise adherence, and helps facilitate greater willingness to share improvement opportunities. We hope the readers of The Permanente Journal find this work thought provoking and a source of continued learning. Author Affiliations1 The Permanente Federation, Oakland, CA 2 Kaiser Foundation Health Plan and Hospitals, Oakland, CA Corresponding AuthorNancy Gin, MD (nancy.e.gin@kp.org)
Northern California to Hawaii—Health Achieved through Lifestyle Transformation (HALT)
Effective Patient Advisory Councils: Make Sure the Gang’s All There!
Elevating Care through Patient Engagement: Practical Strategies for Embedding the Member Perspective into Our Work
Breathing Life into Data: Estimating Lives Positively Impacted by Chronic Disease Prevention and Control Programs at Kaiser Permanente Georgia between 2008 and 2018
Reducing Cesarean Section Surgical Site Infections: Multidisciplinary Implementation of a Novel Bundle within an Integrated Health Care System
A Multidisciplinary Approach to Improving Medicare Medication Adherence
Autism Services Transformation: A Triple Aim Approach to Applied Behavior Analysis
Care Experience: The Redwood City (3-Year) Journey of HCAHPS Star Rating Improvement
Skilled Nursing Facility Transitions of Care (Vohs/Lawrence Single Site Finalist 2020)
Creating Healthy Work Environments: “I am living in mine”
A Novel Hospitalist-run Postdischarge Clinic Leading to Substantial Reductions in Readmission Rates
Implementing a Digital Mental Health Ecosystem—Getting to Scale
Multidisciplinary Patient-Centered Support of Opioid Tapering
Chronic Kidney Disease Moonshot: Interregional Nephrology Chronic Kidney Disease Management Program to Delay Progression to End-Stage Renal Disease
Way Ahead of the Curve: Leading the Nation in Increasing the Rate of Peritoneal Dialysis
Mid-Atlantic States Hospital Patient Day Rate Reduction for Extended Length of Stay Patients
Transitional Care Center: A Center for Medical and Nonmedical Excellence
The Impact of Unit-Based Teams’ Engagement with Employee Well-being: Findings from Kaiser Permanente’s 2019 C Everett Koop Award Application
Diagnostic Excellence—Getting it Right at the Right Time: Building Cultural Awareness
A Multidisciplinary Perioperative Optimization Program for High Risk Elderly Patients improves Surgical Quality and Utilization Outcomes
Healthy Balance: Impact and Lessons Learned from an Evidence-Based Weight Management and Diabetes Prevention Program
The “Perfect Pee” Keeps Young Girls Antibiotic Free
Beyond the Baby Blues: Improving Psychosocial Screening and Follow up Care for Obstetrics Patients
Screening and Intervention for Adverse Childhood Experiences (ACEs) at Pediatric Well-Child Visits
Caring for Hawaii’s People Like Family, One Call at a Time
Variations on a Theme: Improving Communication of Safety Information
Peer Mentors Matter: Patients Supporting Patients through Healthcare Journeys
Designing Excellence in Cancer Care
Home Based Cardiac Rehabilitation (HBCR)—A virtual program to improve members’ lives.
Developing an Acute Care for the Elderly Framework—Becoming an Age-Friendly Health System
My Medications Matter: Improving patient experience through evidence-based communication to educate patients on new medications
Better Together: Performance Improvement and Human-Centered Design—Creative Problem Solving for Health Impact
High-Quality Outcomes for Transplant Patients: The National Transplant Services Quality Program and Collaboration with Transplant Centers
The National Safety Committee, the Odyssey Begins ...
Deprescribing Tools and Processes to Assist with Performance on Polypharmacy Measures
Designated Decision Maker: Making Life Care Planning a Part of Routine Health Care
The aging bundle—a strategic approach to improve wellness, outcomes, and affordability
The Kaiser Permanente Northern California Gastric/Esophageal Program—A New Model of Multidisciplinary Cancer Care Delivery
Operational Excellence: Catheter Associated Urinary Tract Infection (CAUTI) Prevention and KP Rounding Illustrate the Journey to Becoming a Highly Reliable Organization
Impact of a Fully Integrated Regional Antibiotic Stewardship Program and Penicillin Allergy Delabeling on Antibiotic Utilization, Clinical Outcomes, and Costs
The Enhanced Recovery After Surgery Common Pathway: Fewer Postoperative Complications and Reduced Opioid Exposure Across Northern California
Every Moment Matters: Strength in Standards
Keywords: affordability in medical care, improving health care, joy in the workplace, Quadruple Aim, quality |
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