Original Research and Contributions Special Report Review Article Case Report Image Diagnosis Nursing Research and Practice Healthcare Communication Commentary Narrative Medicine Soul of the Healer On the Cover
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Human-Centered Design @ KP: Building Organizational Capacity in Innovation and Patient EngagementLoulia Kachirskaia, PhD; Jeff Hall; Jonathan Bullock https://doi.org/10.7812/TPP/18-071-29Abstracts from the Kaiser Permanente 2018 National Quality Conference From Program Offices Background: This is a new time in health care. Engaging and delighting our customers is a critical part of the Triple Aim. Human-centered design helps us uncover customer needs, define opportunities, imagine new possibilities, and rapidly test new ways to improve and design care. At Kaiser Permanente (KP), we take human-centered design to the next level by also partnering with our members through CoDesign. Abstracts from the Kaiser Permanente 2018 National Quality Conference
Depression Care Management—an Evidence-Based, Collaborative Care Approach to Treating Depression in a Primary Care Setting Moving Upstream: Three Regions’ Approaches for Addressing Social Determinants and Needs to Improve Health Outcomes The Community Action Poverty Simulation: A Powerful, Interactive Experience, Moving People to Make a Difference The E-SCOPE Initiative: A Strategic Approach to Identify and Accelerate Implementation of Evidence-Based Best Practices Continuing Care Quality Management: Right Care, Right Time, Right Place Applied to Skilled Nursing Facility Care Changing Regional Surgical Practice to Improve Quality and Efficiency of Care Sepsis Showdown: A Unified, Interregional Approach to Sepsis Diagnosis and Treatment Preventing Unrecognized Deterioration and Honoring Patients’ Goals of Care by Embedding an Automated Early-Warning System in Hospital Workflows Using Lean Management to Drive Improvement at East Denver Medical Office Spreading the News: Prevention of Hospital-Acquired Pneumonia is Possible Same-Day Bilateral Cataract Surgery: Providing More Value to Members and to Kaiser Permanente The Impact of Improving Access to Primary Care Spreading and Scaling Kaiser Permanente’s Primary Care Plus: An Interdisciplinary, Person-Centered Primary Care Model Imaging to Treatment: Leveraging Technology to Redesign Care for the Pulmonary Nodule Pathway Bringing Hospital Care into the Home: Designing for Spread of AMCAH and SY@H National Total Joint Replacement Initiative: A Case Study for Accelerated Systemwide Spread and Learning Care Without Delay Optimal ESRD Starts: Moving Upstream Chronic Kidney Disease to Prevent or Delay End-Stage Renal Disease with Predictive Analytics Committee for Improvement of Performance Through People: Strengthening Influence Over Work and Engagement in Primary Care Clinical Pharmacy Deprescribing: A Graduation in Medicine Pharmacy and Care Management Collaboration to Improve Health Outcomes through Medication Reconciliation Program Expansion “There’s No Place Like Home”: Creating a Safe, Individualized, Transitional Care Pathway After a Skilled Nursing Facility Stay Collaborative Protocols between Physicians and Pharmacy Groups to Facilitate Opioid Reduction in the Napa-Solano Service Area Improving Performance on Medicare Stars Medication Adherence Measures through Predictive Analytics A Successful Multimodal Initiative to Increase Access to Long-Acting Reversible Contraception Among Adolescents Patient Partners Redesign kp.org Personal Action Plans Nothing About Patients Without Patients: Strategically Partnering with Leadership for Patient-Centered Outcomes Human-Centered Design @ KP: Building Organizational Capacity in Innovation and Patient Engagement Engaging with Members to Develop a Person-Centered Transgender Care Program Putting the Patient First—Shared Decision Making at Kaiser Permanente Improving the Culture of Safety: Workplace Safety Unit-Based Teams Interventions that Work Leading Inclusively—Utilizing KP’s Seven Inclusive Attributes to Build Trust and Increase Engagement and Team Productivity How Our Unique Multidisciplinary Care Model Leads to Superior Outcomes for Cardiac Surgery Patients May The Schwartz Be With You: Fostering Ethical Care Environments through Schwartz Rounds—A Live Demonstration Nurse-Led Strategies to Improve In-Hospital Code Blue Survival Rates Workplace Violence Prevention Pain Rounds: Implementing an Interdisciplinary Team-Based Approach to Pain Management for Inpatient Rehabilitation Optimizing Specialty Palliative Care: Five Key Strategic Initiatives Northern California Medi-Cal Onboarding: Upstream Engagement Embrace New Culture in Postacute Care: Shaking up the Status Quo Effective Rounding for Quality and Safety Pursuing Health Equity: Our Journey to Improve Diabetes Control With Our Hispanic/Latino Population at Kaiser Permanente in Indio, California
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