Innovation in the Kaiser Permanente Colorado Region: Where We've Been, Where We Are Going.
Bill Marsh, MD; David Price, MD
Fall 2005 - Volume 9 Number 4
Across the Kaiser Permanente (KP) Colorado Region, innovative groups manage patient care visits differently: At the Baseline Medical Office, a physician assistant manages patients with multiple co-morbidities using population registries. At the Hidden Lake Medical Office, diabetic patients are seen in multistation group visits. At the Aurora Centrepoint Office, a team uses multistation group visits to care for the elderly. Another group in this office is utilizing different visit types (Internet, group, RN, mid-level, etc) to manage patient demand stream in a joint effort with the call center. At the Complementary Medicine Center, mind-body medicine techniques are utilized with selected patients with chronic conditions. All of these teams are attempting to streamline care, improve quality and service, and impact affordability. All are receiving support from the Innovation Support Team in Colorado.