Getting the Most out of the Clinical Encounter: The Four Habits Model

Perinatal Patient Safety Project

Richard M. Frankel, PhD; Terry Stein, MD


Fall 1999 - Volume 3 Number 3

https://doi.org/10.7812/TPP/99-020

Abstract

How could this edition focus on service without addressing the crucial component of the care experience--the clinician's interaction with the patient? Building on the Four Habits Model that these authors have made famous, this article presents stimulating ideas to assist physicians and other care providers as they seek to refine their patient communication skills.

etoc emailClick here to join the E-TOC list or text TPJ to 22828. You will receive an Email notice with the Table of Contents of each issue.

CME

The Kaiser Permanente National CME Program designates this journal-based CME activity for 4 AMA PRA Category 1 Credits. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Circulation

27,000 print readers per quarter, 15,350 eTOC readers, and in 2018, 2 million page views of TPJ articles in PubMed from a broad international readership.

The Permanente Press

The Permanente Press publishes The Permanente Journal and books related to healthcare. For information about subscriptions, missing issues, billing, subscription renewal, and back issues, Email: permanente.journal@kp.org.


ISSN 1552-5775 Copyright © 2019 thepermanentejournal.org.

All Rights Reserved.